Privacy Policy

At Carolina Slide, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal data to process your orders, improve your experience, and communicate with you. This includes:

• Name, email address, phone number
• Billing and shipping address
• Payment information (processed securely via third-party providers)
• Order history and customer service communications
• Device and browser data (IP address, user agent, cookies, etc.)

We do not store full credit/debit card numbers. All payments are handled through secure, PCI-compliant gateways.

2. How We Use Your Information

We use your data to:

• Process and ship orders
• Communicate order status and updates
• Provide customer support
• Send promotional offers via email or SMS (only with your explicit consent)
• Analyze site performance and improve user experience
• Prevent fraud and ensure security

3. Your Consent for Marketing

When you provide your email or phone number, you may be asked to opt in to:

• Email newsletters about new products, special deals, or promotions
• SMS alerts for order updates or exclusive offers

You can withdraw your consent at any time by:

• Clicking the “unsubscribe” link in any email
• Replying “STOP” to SMS messages
• Contacting us directly at Brandon-Thomas@ScopeWarehouse.com

4. GDPR Compliance (for EU Residents)

If you are located in the European Union, your rights under the GDPR include:

• The right to access, correct, or delete your personal data
• The right to object to processing or request restriction
• The right to data portability
• The right to withdraw consent at any time
• The right to file a complaint with your local data protection authority

To make any GDPR-related request, please email: Brandon-Thomas@ScopeWarehouse.com

5. CCPA Compliance (for California Residents)

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected and why
• Request access to or deletion of their data
• Opt out of the sale of personal data (Note: We do not sell your data)
• Receive equal service even if privacy rights are exercised

To submit a CCPA request, email: Brandon-Thomas@ScopeWarehouse.com or call us toll-free at +1 336-457-5675.

6. Data Sharing and Third Parties

We only share your information with:

• Trusted partners (e.g., payment processors, shipping carriers)
• Legal authorities, if required for compliance or fraud prevention

We do not sell your personal data to any third party.

7. Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and shopping cart
• Analyze website traffic and performance
• Offer personalized content and ads

You can manage cookies through your browser settings.

8. Data Security

We use industry-standard security practices—encryption, firewalls, and secure servers—to protect your data. While no method is 100% secure, we work diligently to safeguard your information.

9. Children’s Privacy

We do not knowingly collect information from children under 13 years of age. If we learn that we have, we will delete it immediately.

10. Policy Updates

We may revise this Privacy Policy occasionally. Updates will be posted on this page with a new effective date. Continued use of our site indicates acceptance of any changes.

11. Contact Us

Have questions or requests regarding your privacy?

📧 Email: Brandon-Thomas@ScopeWarehouse.com
📞 Toll-Free: +1 336-457-5675